{"id":42526,"date":"2023-07-21T16:38:23","date_gmt":"2023-07-21T16:38:23","guid":{"rendered":"https:\/\/www.tyjzk.com\/?p=119332"},"modified":"2023-07-21T16:38:26","modified_gmt":"2023-07-21T16:38:26","slug":"2023%e5%b9%b4%e9%a3%9f%e5%93%81%e9%a5%ae%e6%96%99%e8%a1%8c%e4%b8%9a32%e4%b8%aa%e7%bb%86%e5%88%86%e5%93%81%e7%b1%bb%e6%8e%92%e5%90%8d%e6%a6%9c","status":"publish","type":"post","link":"https:\/\/www.tyjzk.com\/?p=42526","title":{"rendered":"2023\u5e74\u98df\u54c1\u996e\u6599\u884c\u4e1a32\u4e2a\u7ec6\u5206\u54c1\u7c7b\u6392\u540d\u699c"},"content":{"rendered":"
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7\u670818\u65e5\uff0c\u4e2d\u56fd\u5317\u4eac\u2013\u54c1\u724c\u8bc4\u7ea7\u6743\u5a01\u673a\u6784Chnbrand\u53d1\u5e032023\u5e74\uff08\u7b2c\u4e5d\u5c4a\uff09\u4e2d\u56fd\u987e\u5ba2\u6ee1\u610f\u5ea6\u6307\u6570SM(C-CSI\u00ae)\u54c1\u724c\u6392\u540d\u548c\u5206\u6790\u62a5\u544a\u3002<\/strong><\/span><\/strong>\u8be5\u6307\u65702015\u5e74\u9996\u6b21\u63a8\u51fa\uff0c\u5373\u83b7\u5f97\u5de5\u4e1a\u548c\u4fe1\u606f\u5316\u90e8\u54c1\u724c\u653f\u7b56\u4e13\u9879\u8d44\u91d1\u7684\u6276\u6301\u3002<\/strong><\/span><\/strong><\/strong><\/span><\/strong><\/span><\/p>\n

\u98df\u54c1\u9886\u57df\uff0c\u53e3\u9999\u7cd6\u3001\u5de7\u514b\u529b\u3001\u81a8\u5316\u98df\u54c1\u3001\u997c\u5e72\/\u5a01\u5316\u3001\u6d3e\u3001\u901f\u51bb\u98df\u54c1\u7b4919\u4e2a\u7ec6\u5206\u54c1\u7c7bC-CSI\u54c1\u724c\u6392\u884c\u699c\u51fa\u7089\u3002<\/strong><\/span><\/strong><\/strong><\/span><\/strong><\/strong><\/span><\/strong><\/span><\/p>\n

\u996e\u6599\u9886\u57df\uff0c\u74f6\u88c5\u6c34\u3001\u679c\u6c41\/\u679c\u5473\u996e\u6599\/\u852c\u83dc\u6c41\u3001\u529f\u80fd\u996e\u6599\u3001\u8336\u996e\u6599\u3001\u51c9\u8336\u7b4913\u4e2a\u7ec6\u5206\u54c1\u7c7bC-CSI\u54c1\u724c\u6392\u884c\u699c\u51fa\u7089\u3002<\/strong><\/span><\/strong><\/strong><\/span><\/strong><\/strong><\/span><\/strong><\/span><\/p>\n

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C-CSI (China Customer Satisfaction Index)\u662f\u6307\u4e2d\u56fd\u987e\u5ba2\u6ee1\u610f\u5ea6\u6307\u6570\uff0c\u901a\u8fc7\u8981\u7d20\u6ee1\u610f\u5ea6\u3001\u603b\u4f53\u6ee1\u610f\u5ea6\u3001\u5fe0\u8bda\u5ea6\u4e09\u4e2a\u6307\u6807\u7efc\u5408\u8ba1\u7b97\u5f97\u51fa<\/strong>\uff0c\u8868\u5f81\u4e2d\u56fd\u6d88\u8d39\u8005\u5bf9\u4ea7\u54c1\u6216\u670d\u52a1\u6ee1\u610f\u7a0b\u5ea6\uff0c\u4ece\u800c\u5e2e\u52a9\u4f01\u4e1a\u5728\u672a\u6765\u5b9e\u73b0\u8d28\u7684\u6210\u957f\u3002<\/span><\/section>\n
2023\u5e74C-CSI \u8c03\u67e5\u533a\u57df\u8986\u76d6\u5168\u56fd100\u4e2a\u57ce\u5e02\uff0c\u8c03\u67e5\u5bf9\u8c61\u4e3a15\u5c81\u523064\u5c81\u4e4b\u95f4\u7684\u5e38\u4f4f\u5c45\u6c11\uff0c \u54c1\u7c7b\u6837\u672c\u91cf\u603b\u8ba1\u8d85\u8fc7265.9\u4e07\u4e2a\uff0c\u8c03\u67e5\u8986\u76d6 170\u4e2a\u7ec6\u5206\u884c\u4e1a\uff0c\u6d89\u53ca\u88ab\u8bc4\u4ef7\u4e3b\u6d41\u54c1\u724c10150\u4f59\u4e2a\u3002<\/span><\/section>\n
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\u4ee5\u4e0b\u662f\u996e\u54c1\u884c\u4e1a13\u4e2a\u4e0d\u540c\u7ec6\u5206\u54c1\u7c7b\u7684\u6392\u540d:<\/strong><\/section>\n<\/section>\n<\/section>\n

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2023\u5e74C-CSI\u6838\u5fc3\u53d1\u73b0\uff1a<\/strong><\/section>\n<\/section>\n

<\/span>\u2460C-CSI\u77ed\u671f\u56de\u843d\uff0c\u8fdb\u5165\u8c03\u6574\u671f\u30022023\u5e74C-CSI\u4ec574.7\u5206\uff0c\u4e09\u5927\u884c\u4e1a\u6ee1\u610f\u5ea6\u5747\u660e\u663e\u56de\u843d\u3002\u5728\u7ec6\u5206\u6307\u6807\u4e2d\uff0c\u5fe0\u8bda\u5ea6\u548c\u670d\u52a1\u8981\u7d20\u6ee1\u610f\u5ea6\u663e\u8457\u4e0b\u964d\uff0c\u670d\u52a1\u89e6\u70b9\u7684\u91cd\u65b0\u6784\u5efa\u5c06\u4f1a\u5e2e\u52a9\u6d88\u8d39\u8005\u6062\u590d\u4fe1\u5fc3\u3002<\/span><\/span>\u2461C-CSI\u63ed\u793a\u4f53\u9a8c\u7ba1\u7406\u4e09\u5927\u7279\u5f81\u3002\u672c\u5e74\u5ea6C-CSI\u88ab\u9006\u8f6c\u6bd4\u4f8b\u589e\u957f6.4%\uff0c\u8fbe\u523052.1%\uff0c\u5c55\u73b0\u51fa\u6ee1\u610f\u5ea6\u7684\u4e0d\u7a33\u5b9a\u6001\uff1bC-CSI\u7b2c\u4e00\u54c1\u724c\u4e2d\u672c\u571f\u54c1\u724c\u8ba4\u53ef\u6301\u7eed\u589e\u5f3a\uff0c\u201c\u56fd\u6f6e\u201d\u65b0\u52bf\u529b\u84ec\u52c3\u53d1\u5c55\uff1b\u6ee1\u610f\u5ea6\u4ee3\u9645\u5dee\u5f02\u65e5\u8d8b\u663e\u8457\uff0c\u94f6\u53d1\u65cf\u6210\u4e3a\u6ee1\u610f\u5ea6\u6700\u9ad8\u7fa4\u4f53\u3002<\/span><\/span>\u2462\u7528\u6237\u4f53\u9a8c\u7ba1\u7406\u542f\u793a\u3002\u4ee5\u7528\u6237\u601d\u7ef4\u53d1\u73b0\u9700\u6c42\u75db\u70b9\u3001\u4ee5\u573a\u666f\u601d\u7ef4\u5ef6\u4f38\u670d\u52a1\u94fe\u6761\uff0c\u771f\u6b63\u505a\u5230\u5c06\u54c1\u724c\u878d\u5165\u751f\u6d3b\uff1b\u5728\u7528\u6237\u591a\u5143\u4f53\u9a8c\u89e6\u70b9\u4e0b\u951a\u5b9a\u7cbe\u7ec6\u5316\u7ba1\u7406\u7684\u6218\u7565\u5b9a\u529b\uff0c\u65b9\u80fd\u8fbe\u6210\u7528\u6237\u4f53\u9a8c\u7684\u53ef\u6301\u7eed\u53d1\u5c55\u3002<\/span><\/span><\/p>\n

\u4ed6\u5c71\u4e4b\u77f3\uff0c\u53ef\u4ee5\u653b\u7389\u3002\u867d\u7136\u6bcf\u4e00\u4e2a\u54c1\u724c\u4f53\u9a8c\u7ba1\u7406\u6210\u529f\u7684\u65b9\u6cd5\u5343\u5dee\u4e07\u522b\uff0c\u4f46\u5176\u57fa\u672c\u903b\u8f91\u5176\u5b9e\u662f\u4e0d\u53d8\u7684\u3002\u4ece\u6570\u636e\u548c\u6848\u4f8b\u4e2d\u6211\u4eec\u80fd\u591f\u770b\u5230\u4f53\u9a8c\u7ba1\u7406\u7684\u6210\u529f\u6709\u4e09\u4e2a\u6838\u5fc3\u8981\u7d20\uff1a<\/span><\/section>\n
\u7b2c\u4e00\uff0c\u575a\u6301\u4ee5\u7528\u6237\u4e3a\u4e2d\u5fc3\u3002<\/span><\/strong>\u771f\u6b63\u597d\u7684\u4ea7\u54c1\u548c\u670d\u52a1\u5fc5\u987b\u4ee5\u7528\u6237\u9700\u6c42\u4e3a\u6838\u5fc3\u6253\u9020\uff0c\u5176\u521b\u9020\u7684\u51fa\u53d1\u70b9\u6765\u6e90\u4e8e\u7528\u6237\u9700\u6c42\uff0c\u5176\u5224\u65ad\u6807\u51c6\u6765\u81ea\u4e8e\u7528\u6237\u611f\u77e5\u3002\u63d0\u5347\u7528\u6237\u6ee1\u610f\u7684\u6700\u57fa\u7840\u8981\u7d20\u5c31\u662f\u201c\u7528\u6237\u5bfc\u5411\u201d\u800c\u975e\u4f01\u4e1a\u5bfc\u5411\u3002<\/span><\/section>\n
\u7b2c\u4e8c\uff0c\u4f7f\u54c1\u724c\u878d\u5165\u751f\u6d3b\u3002<\/span><\/strong>\u878d\u5165\u751f\u6d3b\u8981\u6c42\u54c1\u724c\u5177\u5907\u7528\u6237\u601d\u7ef4\u548c\u573a\u666f\u601d\u7ef4\u3002\u54c1\u724c\u53ea\u6709\u4f5c\u4e3a\u771f\u6b63\u7684\u201c\u7528\u6237\u201d\u624d\u80fd\u591f\u53d1\u73b0\u4ea7\u54c1\u548c\u670d\u52a1\u4f7f\u7528\u8fc7\u7a0b\u4e2d\u7684\u5404\u79cd\u9700\u6c42\u75db\u70b9\uff0c\u5e76\u57fa\u4e8e\u771f\u5b9e\u7528\u6237\u9700\u6c42\u7684\u771f\u5b9e\u573a\u666f\uff0c\u624d\u80fd\u521b\u9020\u51fa\u66f4\u8d34\u8fd1\u751f\u6d3b\u7684\u4ea7\u54c1\u548c\u670d\u52a1\u3002<\/span><\/section>\n
\u7b2c\u4e09\uff0c\u5168\u9762\u5316\u7ba1\u7406\u3002<\/span><\/strong>\u5728\u6bcf\u4e2a\u89e6\u70b9\u7684\u8bbe\u8ba1\u548c\u7ba1\u7406\u4e2d\u90fd\u4ee5\u63d0\u5347\u7528\u6237\u6ee1\u610f\u4e3a\u7cbe\u795e\u5185\u6838\uff0c\u624d\u80fd\u505a\u5230\u7528\u6237\u4f53\u9a8c\u7684\u53ef\u6301\u7eed\u6210\u957f\u3002<\/span><\/section>\n
\u4e07\u7ef4\u4ea4\u9519\u7684\u4e92\u8054\u7f51\u65f6\u4ee3\uff0c\u9020\u5c31\u4e86\u4ea7\u54c1\u7684\u6cdb\u670d\u52a1\u5316\uff0c\u4f53\u9a8c\u7ecf\u6d4e\u4e0b\uff0c\u9762\u5bf9\u7528\u6237\u6d88\u8d39\u7684\u4e0d\u65ad\u5347\u7ea7\uff0c\u54c1\u724c\u4ec5\u4ec5\u4ee5\u4ea7\u54c1\u4f5c\u4e3a\u6838\u5fc3\u7ade\u4e89\u529b\uff0c\u5df2\u96be\u4ee5\u6ee1\u8db3\u5f53\u4e0b\u6d88\u8d39\u8005\u65e5\u6e10\u591a\u5143\u5316\u7684\u52a8\u6001\u9700\u6c42\u3002\u800c\u5148\u89c9\u8005\u8d62\uff0c\u54c1\u724c\u8fd8\u9700\u4e0d\u65ad\u5728\u7528\u6237\u573a\u666f\u4e0b\uff0c\u5168\u9762\u5316\u63a2\u5bfb\u4f53\u9a8c\u670d\u52a1\u60ca\u559c\uff0c\u6253\u9020\u4f53\u9a8c\u5cf0\u503c\uff0c\u4e0e\u7528\u6237\u5efa\u7acb\u53ef\u6301\u7eed\u53d1\u5c55\u7684\u7a33\u5b9a\u5173\u7cfb\u3002<\/span><\/section>\n<\/section>\n
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C-CSI\u4e2d\u56fd\u987e\u5ba2\u6ee1\u610f\u5ea6\u6307\u6570<\/strong><\/p>\n<\/section>\n<\/section>\n<\/section>\n

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\u4e2d\u56fd\u987e\u5ba2\u6ee1\u610f\u5ea6\u6307\u6570\u2120 (China Customer Satisfaction Index\uff0c\u7b80\u79f0 C-CSI\u00ae)\u662f\u4e2d \u56fd\u9996\u4e2a\u5168\u54c1\u7c7b\u987e\u5ba2\u6ee1\u610f\u5ea6\u8bc4\u4ef7\u4f53\u7cfb\uff0c2015 \u5e74\u9996\u6b21\u63a8\u51fa\u5e76\u83b7\u5f97\u5de5\u4e1a\u548c\u4fe1\u606f\u5316\u90e8\u54c1 \u724c\u653f\u7b56\u4e13\u9879\u8d44\u91d1\u7684\u6276\u6301\uff0c\u662f\u4e2d\u56fd\u6d88\u8d39\u8005\u548c\u4f01\u4e1a\u6700\u4fe1\u8d56\u7684\u987e\u5ba2\u6ee1\u610f\u5ea6\u8bc4\u4ef7\u5236\u5ea6\u4e4b\u4e00\u3002<\/span><\/p>\n

\u6765\u6e90\uff1a\u98df\u54c1\u4ea7\u4e1a\u6d1e\u5bdf<\/span><\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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